Protecting the privacy and confidentiality of personal information of customers, employees, and business partners is an important aspect of the way RM Sotheby's (hereinafter "RMS") conducts its business. Collecting, using, and disclosing personal information in an appropriate, responsible, legally compliant, and ethical manner is fundamental to RMS' daily operations. Each staff member of RMS must abide by this policy while handling personal data.
Personal information includes any factual or subjective information, recorded or not, about an identifiable individual. This includes information in any form, such as:
- Age, name, sex, marital status, address, or ethnic origin;
- Purchase history, selling history, or payment information;
- Opinions, evaluations, comments, social status, or disciplinary actions; and
- Employee files, credit records, contractual obligations, and loan records (hereinafter "Personal Information").
RMS' Collection of Your Personal Information
RMS collects personal information whenever you use our services, including purchases, sales, website visits, written inquiries, telephone inquiries, email inquiries, payment, employment information, and any other interaction with RMS.
RMS' Use of Your Personal Information
RMS uses your Personal Information in the following ways:
- To provide services specifically tailored toward your requirements and to treat you in a personal way;
- To fulfill your agreements regarding the consignment and purchase of items at RMS auctions and private sales;
- To provide you with information on upcoming sales;
- To carry out analysis and market research;
- To undertake targeted online advertising;
- To send status updates and service communications;
- To improve our websites, products, and services;
- To provide payment for services provided; and
- For management and administrative purposes.
RMS Sharing Your Personal Information
Your Personal Information may be shared with the following:
- Banks, financial institutions, and credit card companies exclusively for the purpose of payment;
- Valid legal governmental and law enforcement requests;
- Law firms, courts, and arbitration services that RMS may use to enforce a contract with you;
- Partners of RMS where RMS has your consent; and
- Governmental, legal, or regulatory obligations in any jurisdictions.
All employees have an obligation to report any actions that contradict the eleven (11) responsibilities as outlined in the section addressing RMS Responsibilities for Use of Personal Information.
RMS' Responsibilities for Use of Personal Information
RMS has a relatively small workforce with a global footprint, and as such, RMS has adopted the following eleven (11) responsibilities when using your Personal Information across all jurisdictions and will continuously strive to improve the implementation of our eleven (11) responsibilities.
- Identifying purposes;
- Limiting collection;
- Limiting use, disclosure, and retention;
- Openness with individuals whose information we collect;
- Individual access;
- Legal compliance; and
- Opt Out/Purging client data from RMS databases if requested.
Questions or Concerns
If any member of the public or employee has any questions, they can submit all concerns via email to RMS’ Privacy Officer at firstname.lastname@example.org. Alternatively, a question or concern may be submitted anonymously via mail c/o:
One Classic Car Drive
Blenheim, ON Canada
5536 County Rd 11A
Auburn, IN United States
39-42 New Bond Street
W1S 2SQ London
RM Auctions, Inc. and the Internet
In general, you may browse our Internet site anonymously. However, certain online services of ours require the collection of some personally identifying information such as your name, address, and, when appropriate, your credit card information.
For transactions over the RM Auctions, Inc. website that involve particularly sensitive information, such as credit card numbers and accounting information, RM Auctions, Inc. will employ accepted transmission and storage protocols, such as encryption, to prevent this information from being disclosed. This means that when you type in sensitive information, such as credit card details, it will be automatically converted into codes before being securely sent to us over the Internet.
This information will be used for processing transactions, and it may also be used for internal data processing, such as compiling statistical information about your interests and the use of our Internet site. As a service to you, we may also use this information to customize the content we offer.
In order to provide you with timely notice about upcoming auctions and events. RM Auctions, Inc. may send you e-mail notices based on your expressed interests and bidding history. To facilitate this service, RM Auctions, Inc. may note some of the pages you visit on our website.
At the bottom of each e-mail, you will be provided with the option to update your collecting interests or unsubscribe from future mailings. At any time, you may also send an e-mail requesting that your e-mail address be removed from our lists.
The RM Auctions, Inc. sites contain links to other websites. None of the information that you provide to us will be transmitted to other websites. RM Auctions, Inc. is not responsible for the privacy practices or the content of such websites.
RM Auctions, Inc. may also use on its Internet properties a personalization technology called a "cookie." A cookie is a small text file placed on your computer's hard disk that identifies your browser software to a website. Cookies allow us to track when you enter, leave, and re-enter our Sites, and what path you take through our Sites. In doing this, we can provide you with a more personalized experience.
Alert a Friend
RM Auctions, Inc. provides users of this site the opportunity to inform others (each a "recipient") about a sale or lot for sale, which will require the sender to provide the recipient's e-mail address(es). At the sender's request, RM Auctions, Inc. will automatically send the recipient an e-mail on behalf of the sender with a link to the RM Auctions, Inc. website, which will contain the information about the sale or lot. RM Auctions, Inc. will not initiate any further contact with the recipient beyond the e-mail sent on behalf of the sender, unless the recipient specifically "subscribes" for extra services by filling out a registration form.
If you, as a recipient, do not wish to receive further e-mails from the sender, please reply to the sender requesting that they stop sending you e-mails in the future. RM Auctions, Inc. does not accept responsibility for any third party's use (or misuse) of this service.
RM Auctions, Inc. will take reasonable steps to protect the security and integrity of all personal information provided to this website, including making your sensitive information available to our employees and agents on a need-to-know basis. However, due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers.
If you contact us by e-mail or a "Contact Us" or similar feature on our website, you should be aware that your transmission might not be secure. A third party could view information you send by these methods in transit.
You may be able to create an account on our website with a username and password. Passwords are encrypted, and RM Auctions, Inc. policies preclude access to passwords by anyone at RM Auctions, Inc. or its service providers, except on a need-to-know basis. If you do create a username and password, you are responsible for maintaining the strict confidentiality of your account password, and you shall be responsible for any access to or use of the website by you or any person or entity using your password, whether or not such access or use has been authorized by or on behalf of you and whether or not such person or entity is your employee or agent. You agree to (a) immediately notify RM Auctions, Inc. of any unauthorized use of your password or account or any other breach of security and (b) ensure that you exit from your account at the end of each session. It is your sole responsibility to control the dissemination and use of your password, control access to, and use of your account, and to notify RM Auctions, Inc. when you desire to cancel your account on this Site. We will not be responsible or liable for any loss or damage arising from your failure to comply with this provision. We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission.
In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances and, to the extent that we have your e-mail address, may notify you by e-mail. You consent to our use of e-mail as a means of such notification. If you prefer for us to use another method to notify you in this situation, please e-mail us with the alternative contact information you wish to be used.
With identity theft a continuing problem, it has become increasingly common for unauthorized individuals to send e-mail messages to the consumer, purporting to represent a legitimate company such as a bank or online merchant, requesting that the consumer provide personal, often sensitive, information. Sometimes, the domain name of the e-mail address from which the e-mail appears to have been sent, and the domain name of the website requesting such information, appears to be the domain name of a legitimate, trusted company. In reality, such sensitive information is received by an unauthorized individual to be used for purposes of identity theft. This illegal activity has come to be known as "phishing."
If you receive an e-mail or other correspondence requesting that you provide any sensitive information (including your website password or credit card information) via e-mail or to a website that does not seem to be affiliated with our website, or to one that otherwise seems suspicious to you, please do not provide such information and report such requests to the Legal department at +1 519 352 4575.
Consent to Worldwide Transfer and Processing of Personal Data
While we will not voluntarily disclose your personal data, we may disclose such information if we are required to do so by a Court Order, if we are requested by government or law enforcement authorities, if we are required to do so in pursuant to other legal processes, or if it becomes necessary to protect the rights or property of RM Auctions, Inc.
TERMS AND CONDITIONS
Use of Site
RM Auctions, Inc. provides the information contained on this Site only on the express conditions herein provided. By using any of the functions on this Site, you agree that you will use the information provided only for your non-commercial, personal use. You agree not to distribute or transmit, modify, reuse, report, or otherwise use such information for public or commercial purposes. You further agree that a breach of this Agreement by you will cause irreparable harm to RM Auctions, Inc., and that RM Auctions, Inc. shall be entitled to injunctive relief without the need to prove irreparable damages.
Accuracy of Information
Limitation on Liability
THE ENTIRE CONTENTS OF THIS SITE ARE PROVIDED "AS IS," AND RM AUCTIONS, INC. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT OF ANY KIND WITH RESPECT TO THIS SITE OR ITS CONTENTS. NEITHER RM AUCTIONS, INC., NOR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, OR OTHER REPRESENTATIVES WILL BE LIABLE FOR DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS SITE OR ANY INFORMATION CONTAINED HEREIN, EVEN IF ADVISED OF THE POSSIBILITY THEREOF.
RM Auctions, Inc. assumes no responsibility, and shall not be liable for any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing on the Site, or your downloading of any materials, data, text, images, video, or audio from the Site.
Links to Third-Party Sites
Any other websites that are accessible via link on this Site are not under the control of RM Auctions, Inc. RM Auctions, Inc. is not responsible for the content of any linked site or any link contained in a linked site, or any changes or updates to the information contained in such sites. RM Auctions, Inc. provides the linked sites to you only as a convenience, and the inclusion of any such link on the Site does not imply RM Auctions, Inc.'s endorsement of the site, the organization operating such site, or any products or services of that organization. Your linking to any off-site pages or other sites is entirely at your own risk.
Site Access Limited License
Materials Submitted to RM Auctions, Inc. in Print or on Website
If you send any communications or materials to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like, all such communications are, and will be, treated as non-confidential and non-proprietary. Anything you transmit or post may be used by RM Auctions, Inc. or its affiliates for any purpose, including, but not limited to reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, RM Auctions, Inc. is free to use, without any compensation to you, any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever, including, but not limited to developing, manufacturing, and marketing products and services using such information.
Revisions to Acceptable Use Policy
RM Auctions, Inc. may at any time revise this Acceptable Use Policy by updating this posting. Since you are bound by this Acceptable Use Policy, you should therefore periodically visit this page by clicking the Acceptable Use Policy hyperlink at the bottom of the RM Auctions, Inc. webpages to review the then-current Acceptable Use Policy.
This Acceptable Use Policy is to be governed by and construed in accordance with the law of Ontario, Canada, without reference to its conflicts of law rules.